Customer Service Agent
Emirates GroupARE, Dubai
The Emirates Group is a global aviation and travel services provider based in Dubai, United Arab Emirates. It includes Emirates Airline and dnata, offering world-class services in air transport, cargo, travel, and airport operations. Known for innovation, quality service, and global connectivity, the Emirates Group serves millions of customers across six continents.
Job Description
We are looking for a Customer Service Agent to deliver exceptional service to passengers at the airport. Responsibilities include check-in processing, boarding assistance, handling passenger inquiries, and ensuring compliance with airline policies. The role requires maintaining a professional image while delivering a seamless travel experience.
Skills
- High school diploma or equivalent (degree preferred) Excellent communication and interpersonal skills Customer service experience (airline/hospitality preferred) Ability to work shifts, weekends, and holidays Strong problem-solving skills Fluent in English (additional languages are a plus)
Education
- Higher diploma, Marketing / Business
Job Details
- Job Location: ARE, Dubai
- Company Industry: Leisure, Tourism & Travel
- Job Role: Customer Services
- Employment Type: Full Time Employee
- Monthly Salary Range: $500 - $1,000
- Number of Vacancies: 5
- Job Ref: ST35
Preferred Candidates
- Career level: Mid Career
- Years of experiences: 2 - Years
- Residence Location: United Arab Emirates
- Age: 25 - 45 Year
- Degree: Higher diploma
- Gender: No Preference
